Thank you for shopping at Voxel Guide. Please read our refund policy carefully to ensure you fully understand our practices and procedures regarding refunds for digital downloads purchased through our website, https://voxel.guide (hereinafter referred to as the “Website”).
Digital Products:
At Voxel Guide, we offer digital products, including but not limited to templates, software, online courses, etc. Due to the nature of digital content, which can be downloaded and used immediately after purchase, we do not offer refunds for any digital products sold on our Website. All sales are considered final and non-refundable once you have purchased digital content from Voxel Guide.
No Refund Policy:
By completing your purchase at Voxel Guide, you acknowledge that you are aware of our no-refund policy for digital downloads and agree to this condition prior to making a payment. We believe in the quality and value of our products and stand behind them. However, we also understand that exceptional circumstances may occur.
Exceptional Circumstances:
In the rare event that a digital product is defective, corrupt, or significantly different from its description, we invite you to contact our support team within 7 days of your purchase to assess your situation. To file a claim for such exceptional circumstances, please visit our support URL at https://voxel.guide/inbox/?chat=u1 with the following information:
Each case will be evaluated individually. Voxel Guide reserves the right to determine, at our sole discretion, whether a refund is warranted based on the information provided. If a refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Contact Us:
For more information about our refund policy or if you have questions, please contact our support team by visiting https://voxel.guide/inbox/?chat=u1.
Modification of the Refund Policy:
Voxel Guide reserves the right, at its sole discretion, to modify or replace this refund policy at any time. If a revision is material, we will provide at least [insert number of days] days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Acknowledgment:
By purchasing a digital product from Voxel Guide, you signify your agreement to and acceptance of this refund policy. If you do not agree with the terms of this policy, please do not proceed with your purchase.
Thank you for choosing Voxel Guide. We are committed to delivering high-quality digital products and appreciate your understanding of our refund policy.
